IT ServIce ManageMenT BaSed on ITIL a PockeT guIde

IT Service Management Based on ITIL® V3 – A Pocket Guide I’m convinced that this new pocket guide will provide an excellent reference tool for all those ...

Click https://www.itsmf.ca/documents/show.php/15680/IT%20Service%20Management%20V3%20Pocket%20Guide.pdf to view the file.